Privacy Policy
Al Madina Mosque
Last updated: 30 July 2025
Personal Information We Collect
We may collect your personal information when you subscribe to mosque newsletters, request updates, or register for any services via the Al Madina Mosque mobile app or website. This may include your:
Full name
Email address
Telephone number
Postal address
This information enables us to keep you informed about prayer times, events, announcements, and other relevant mosque services.
In addition, non-identifiable information may be collected through the use of cookies when you visit our website. This helps us improve functionality and ensure our digital content is accessible and relevant to our community.
Cookies and Analytics
Our website and mobile app may use cookies and analytics tools (such as Firebase and Google Analytics) to monitor how users interact with our services.
This allows us to:
Understand which pages and features are being used
Improve the performance of our digital platforms
Tailor our content and services to better meet the needs of our community
Cookies do not collect personally identifiable information unless you voluntarily provide it via a form or service.
How We Use Your Information
When you complete an enquiry form or subscribe to our communications, you consent to Al Madina Mosque contacting you about:
Upcoming events and announcements
Prayer timetable updates
Community news and appeals
Service notifications or changes
Data collected through cookies and analytics is used solely to enhance your user experience and improve our online services.
Disclosures
We do not sell or rent your personal information under any circumstances.
Access to your data is limited to mosque staff, approved volunteers, or third-party service providers who require access in order to deliver mosque-related services. Such access is granted solely for the purposes outlined in this policy and is subject to strict confidentiality.
Security of Your Personal Information
We store your data securely and implement suitable measures to protect it from unauthorised access, alteration, or disclosure.
While we make every effort to safeguard your personal information, please be aware that no method of internet transmission is entirely secure. If you have any concerns or wish to report a potential issue, please contact us directly.
Email Policy
We only send emails to individuals who have:
Actively subscribed to receive updates
Previously interacted with the mosque in a way that implies ongoing communication
You may unsubscribe from our email communications at any time by following the link included in every email.
Please note: Even if unsubscribed, you may still receive important operational updates (e.g. prayer time amendments or emergency notifications) where applicable.
If you have received an email from us in error, or without your consent, please let us know immediately.
Your Rights and Access to Records
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Request access to any personal data we hold about you
Request correction of inaccurate or outdated information
Request deletion or restriction of your data in certain circumstances
Requests must be submitted in writing or via a Data Request Form, available from the mosque office. We will respond within one calendar month, as required by law.
Confidentiality
All personal information shared with Al Madina Mosque is treated as strictly confidential.
Only authorised staff and volunteers have access, and they are bound by our internal confidentiality and data protection policies. We do not disclose your data to any external party unless required by law or with your written consent.
Third-Party Websites
Our website or mobile app may contain links to external websites. Al Madina Mosque is not responsible for the privacy practices or content of these third-party sites. We advise you to review their policies before providing any personal information.
Updating Your Information
If any of the personal information we hold about you is incorrect, incomplete, or outdated, please contact us so we can update our records accordingly.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be published on our website and within the app.
We recommend reviewing this page periodically to stay informed. Where significant changes occur, we may also notify you via email.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please get in touch:
Al Madina Mosque
Email: [email protected]